NTSM Agent
Last Updated: July 7, 2026
Netviss LLC (“we,” “our,” or “us”) operates the NTSM Agent mobile application (the “App”). This Privacy Policy explains how the App collects, uses, and shares information about you when you use the App as an authorized user within your organization.
The App is an enterprise device inventory agent designed to collect hardware, software, and network information from Android devices. It transmits this data to a server managed by your organization, not to Netviss LLC.
By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree, do not use the App.
1. Information We Collect
A. Information Collected Automatically by the App
The App collects the following device inventory data to fulfill its purpose as an enterprise monitoring agent. This data is collected locally on the device and transmitted solely to the server configured by your organization. Netviss LLC does not receive, store, or have access to this data.
- Device Identifiers:
- Device hostname
- Device manufacturer and model
- Android OS version and build number
- Hardware Information:
- CPU architecture, core count
- Total RAM and available memory
- Internal and removable storage details (capacity, free space, type)
- Battery status, charge percentage, technology, design capacity
- Display resolution, DPI, screen size, refresh rate, orientation
- Camera specifications (resolution, facing, flash availability)
- Sensor list (type, name, vendor)
- USB device details (product name, vendor ID, product ID)
- Software Information:
- Installed applications (app name, package name, version, publisher)
- System locale and timezone
- Network Information:
- IP address (local and public, if accessible)
- Network type (Wi‑Fi, cellular, etc.)
- Google Accounts
- List of Google accounts registered on the device (email addresses only). This permission is not requested on modern Android versions.
- App Usage and Logs:
- App version and installation date
- Connection logs and timestamps of inventory submissions
- Diagnostic and event logs (may contain anonymized error details)
2. How We Use Collected Information
The App itself does not use the data for any purpose other than collecting and transmitting it to your organization’s server. Netviss LLC does not access, store, or process this data.
Your organization may use the collected inventory data for:
- IT asset management and tracking
- Software license compliance
- Security monitoring and audit
- Device configuration and troubleshooting
Refer to your organization’s privacy policy or IT administrator for details on how your organization handles device inventory data.
3. Data Sharing and Disclosure
A. With Your Organization
All inventory data is transmitted directly to the server URL you configure in the App. This server is owned and operated by your organization. Netviss LLC has no ability to intercept, view, or modify this transmission.
B. Legal Compliance
We may disclose information if required by law, regulation, or legal process. This does not apply to inventory data collected by the App, as we do not possess it.
4. Data Retention
The App retains inventory data locally only until it is successfully transmitted to the configured server. After transmission, local cache is cleared. Connection logs and configuration data are retained locally for up to 90 days.
Your organization’s server may retain inventory data according to its own policies. Contact your IT administrator for details.
For instructions on deleting local App data, refer to our Data Deletion Page.
5. Data Security
The App implements reasonable security measures to protect the collected data during storage and transmission:
- Data is transmitted over HTTPS (TLS) to the server you configure.
- No data is transmitted to Netviss LLC.
- Local data is stored in private App storage, inaccessible to other apps.
However, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.
6. Children’s Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. The App is an enterprise tool deployed by organizations to company‑owned or managed devices, which are expected to be used by adults.
7. Your Rights and Choices
Depending on your jurisdiction (e.g., GDPR in Europe, CCPA in California), you may have rights regarding your personal data. Since Netviss LLC does not collect or store your data, any requests to access, correct, or delete inventory data must be directed to your organization’s IT administrator.
You can stop all data collection at any time by:
- Uninstalling the App, or
- Disconnecting the App from the server in the Settings.
To request deletion of any local data that the App may have retained, follow the steps on our Data Deletion Page or contact us at the email below.
8. International Data Transfers
Inventory data collected by the App is transmitted directly to the server you configure, which may be located in any country. Netviss LLC is based in the United Arab Emirates, but we do not receive, store, or transfer your inventory data internationally.
If the App in the future transmits diagnostic data to Netviss (e.g., crash logs), such data may be processed in the UAE and will be subject to UAE data protection laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Netviss LLC
Dubai, United Arab Emirates
Email: su*****@*****ss.com
Website: www.netviss.com
Data Deletion: www.netviss.com/ntsm-data-deletion/
Note: For questions about how your organization handles your device data, please contact your organization’s IT department directly.